Posts Tagged: ISD

Corporate Help Desk: The First Days

The first day on the job at UPMC’s Information Services Division Corporate Help Desk was a little bit intimidating. During the school year, I was a work-study student at Seton Hill University’s Solution Center. The Solution Center is similar to a help desk, but is combined with PC support. At the Solution Center, there are… Read more »

The Elevator Pitch

“So, can you tell me a little about yourself?” Chances are you’ve heard this seemingly innocent question asked by an interviewer sitting across from you. In fact, I’m sure that a variation of this question has been asked in most first encounters that you may have had with another person or group of people. Think about it –… Read more »

A Day-In-The-Life of an ISD Summer Associate

FYI: Not all city employees have a bad commute! During my previous internship, I would wake up at the break of dawn, get in my car, and sit in city traffic every morning. This summer, I have been very spoiled because I have just a five minute walk to work every day. As an Information… Read more »