Posts Tagged: UPMC

My Role in Life Changing Medicine: A Patient Access Perspective

Patient access representatives and patient information coordinators are the first point of contact for patients in physicians’ offices and hospitals. They greet patients, schedule appointments, collect payments, and more. Contact center specialists work in our Consumer Contact Centers and schedule appointments, verify insurance, and answer after-hours calls. Each of these entry-level roles impacts our patients’… Read more »

How a Closed Door Opened Me to Limitless Opportunities

Patient access representatives and patient information coordinators are the first point of contact for patients in physicians’ offices and hospitals. They greet patients, schedule appointments, collect payments, and more. Contact center specialists work in our Consumer Contact Centers and schedule appointments, verify insurance, and answer after-hours calls. Each of these entry-level roles impacts our patients’… Read more »

How My Untraditional Path Brought Me (Back) to UPMC

“Life is a gift, and it offers us the privilege, opportunity, and responsibility to give something back by becoming more.” — Tony Robbins My name is Cristian Minor, and this is my UPMC story. My career path to UPMC is not what most would call traditional. I was born and raised in Mexico and, until… Read more »